Rules for using an independent international payment tracking information service.
By using UETRACE, submitting a UETR for a check, starting monitoring or purchasing a paid service, you accept these Terms of Use.
The content, price and key limitations of paid services are presented before purchase. A purchased service may start immediately upon confirmation of payment.
These Terms operate subject to mandatory requirements of applicable law.
UETRACE is an independent information service, not a bank or an official interbank settlement confirmation system. We provide payment status information to the extent available from our sources.
We do not send, hold, unblock, recall or return bank transfers. A UETR, MT103, ISO 20022 message or other sending document alone does not establish that funds have been credited to the beneficiary.
Results may be incomplete, delayed, changed or unavailable. UETRACE does not guarantee that every payment can be found. Our results must not be presented as official bank confirmation of credit.
Basic UETR checks on the website are free and require no registration. The website limit is three checks per day; the Telegram bot has a separate free allowance.
A free check does not guarantee finding a payment or obtaining specific details. No result does not prove that a transfer was never sent.
Extended is a paid one-time disclosure of additional information about a single payment identified by UETR. A free check shows which additional fields are available while masking their values with asterisks. You can see the available fields before deciding to purchase.
Payment information can change. The available fields at the time of the paid check may differ from those shown in the free check. UETRACE does not guarantee a number of fields, specific information, unchanged content or that the data will meet expectations.
One Extended unlocks one version of the additional information; it does not provide continuing access to future updates. If the additional data remains unchanged, that already-purchased version does not require another payment while it remains accessible. A changed version may be masked again and require a new purchase.
The purchased result is retained together with the corresponding saved payment record and is deleted when that record is deleted. Reopening the result is not a new bank check.
Extended is considered delivered once at least one additional value has been provided. After such disclosure, no voluntary refund is offered because of the content, amount or subsequent change of information, except where mandatory law requires otherwise. Technical failures of UETRACE are handled separately.
Track is a paid automated monitoring service for one UETR under the current UETRACE tracking rules. The service begins when monitoring actually starts after payment confirmation.
Payment covers the monitoring service, not faster bank processing, successful settlement, new status updates or additional banking data. The published product rules govern the frequency and ending of checks.
A lack of new events, payment delays or an unexpected banking outcome does not in itself justify a voluntary refund after Track has properly started. Mandatory legal rights remain unaffected.
The price and scope of each paid product are displayed before purchase. By clicking “Buy”, you accept these Terms and agree that the selected service may begin immediately after payment confirmation.
For Extended, delivery occurs when at least one additional value is provided. For Track, the service begins when automated monitoring actually starts.
UETRACE does not offer a voluntary refund program or automated refunds. Dissatisfaction with banking results, a lack of new events or changes in information after proper service delivery are not independent grounds for a voluntary refund.
If a technical error attributable to UETRACE prevents activation or proper delivery, free support is available to correct the issue and provide the purchased service. These Terms do not exclude mandatory legal rights or remedies.
Website and bot errors, payment or activation problems, security and privacy issues are handled by technical support without an additional fee.
Individual payment assessment, review of banking documents and personalised expert opinions are separately paid services, not automatically included in a free check, Extended or Track.
UETRACE does not guarantee the authenticity of bank documents or conduct an official interbank investigation.
UETRACE may be used for lawful payment checks and tracking. Fraud, deception, attempted de-anonymisation, unauthorised recovery of others’ confidential information, mass UETR enumeration and circumvention of restrictions or safeguards are prohibited.
Interfering with the service and presenting UETRACE results as official banking confirmations when they are not are prohibited.
In response to specific signs of abuse, UETRACE may restrict access, stop harmful activity, preserve minimal technical evidence and take lawful protective measures. These measures do not entail ongoing profiling of ordinary users.
UETRACE may develop paid products and display advertising or sponsored material. Advertising is distinguished from independent payment results and does not affect status interpretation.
Individual payment information, user profiles and raw internal banking analytics records are not shared with advertisers.
Internal statistics are created and used subject to applicable data-source restrictions and safeguards against disclosure of individual payments.
UETRACE may update these Terms as the service, features or mandatory legal requirements change. The current edition and update date are published on the website.
Changes do not deprive users of services already purchased on the agreed terms.
For questions about the service, data handling, technical errors, security or delivery of paid services, use the Contact UETRACE form on the About page or Telegram @gpi42.
For data handling and retention periods, see the Privacy Policy.